.

What are Cookies?

How do I enable cookies for my particular browser?

Help I need to delete my cookies!

Why is it saying I am not a subscriber?

I can't log in!

I can't read the type it's all over lapping.

What Are Cookies?
Internet Cookies are a small piece of data stored locally by your browser that saves information and helps identify you to web sites upon subsequent visits. Cookies are like little identification cards passed out by web sites. Like conventional ID cards, cookies are carried with the user, they store information to help identify you, and they expire at a certain date and then must be reissued. Also, as you probably have different cards for your local department store, the movie rentals, and the library, you are issued different and separate cookies by different web servers. Each browser can accept up to 20 cookies by a single web server and can have as many as 300 cookies total on file at any one time.

A cookie is sent as an HTTP header from the web server and the transmitted information is stored locally in a text file. A cookie can be as large as 4 kilobytes or 4000 characters in length. Cookies are not shared by browsers. Depending on the browser you're using, cookies you download will be stored in different ways and in different places on the hard disk.

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How do I enable cookies for my particular browser?
To find out the version of your browser open the browser window and click help at the top then click about.

Windows IE 6.x Browser
1. Select Tools
2. Select Internet Options
3. Select the Privacy tab.
4. Select Advanced
5. Deselect override automatic cookie handling button
6. Click on the OK button at the bottom of the screen.
7. Click OK to exit

Windows IE 5.x Browser
1. Go to Tools on the menu bar
2. Pick Internet Options
3. Click the Security tab
4. Select the Custom Level tab
5. Under "Allow Cookies that are stored on your computer" click "Enable"
6. Under "Allow per-session cookies (not stored)" click "Enable"
7. Select OK, Yes you want to save the settings

Windows IE 4.x Browser
1. Go to View on the menu bar
2. Pick Internet Options
3. Click the Advanced tab
4. Go down to the Cookies section
5. Click "Always Accept Cookies"
6. Click OK

Windows IE 3.x Browser
1. Go to View on the menu bar
2. Pick Options
3. Click the Advanced tab
4. Go down to the Cookies section
5. Click "Warn Before Accept Cookies"
6. Click OK

Netscape 7.x
1. Click Edit on the Toolbar.
2. Click Preferences
3. Click the Privacy and Security category; expand the list to show the subcategories.
4. Click Cookies
5. Three options are displayed. Click the appropriate choice:
* Disable cookies
* Enable cookies for the originating web site only
* Enable all cookies
* If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape 6.x
1. Click Edit on the Toolbar.
2. Click Preferences
3. Click the Privacy and Security category; expand the list to show the subcategories.
4. Click Cookies
5. Three options are displayed. Click the appropriate choice:
* Disable cookies
* Enable cookies for the originating web site only
* Enable all cookies
* If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape 4.x
1. Go to Edit on the menu bar
2. Pick Preferences
3. Go to the Advanced option on the Category menu
4. Click the check box next to "Accept All Cookies"
5. Click OK Netscape 3.x Clients
1. Go to Options on the menu bar
2. Pick Network Preferences
3. Click the Languages tab
4. Click the checkbox next to "Enable Java"
5. Click OK

Mac IE 5.x
1. Click Edit
2. Select Preferences
3. Under the Receiving Files option, select Cookies
4. Under "When receiving cookies:" select the desired level of cookie acceptance
5. Under "When receiving cookies:" select the desired level of cookie acceptance
6. Click OK to finish

Help- I need to delete my cookies!
Many problems related to staying logged can be traced back to bad/corrupt cookies. The quick and easy way to correct the problem is to delete your cookies and start fresh. Below is a quick tutorial, based on browser type, of how to delete your cookies.

To find out the version of your browser open the browser window and click help at the top then click about.

In Internet Explorer 5:
1. On the Tools menu, click Internet Options.
2. In the General tab, in the Temporary Internet Files section, click Settings.
3. Click View Files.
4. At the top of the window, click the second column heading, called Internet Address, to bring your cookie files to the top of the list.
5. Find the cookie files whose name ends with
@epaper.ardemgaz.com
@epaper.ardemgaz.com/Daily
@palmerweb.wehco.com
6. Click the file to select it and then press Delete. Answer Yes to the question that appears. there will be three of them.

In Internet Explorer 4.x:
1. On the View menu, click Internet Options.
2. In the Temporary Internet Files section, click Settings.
3. Click View Files. (Click the Internet Address heading at the top of the window to bring your cookie files to the top of the list.)
4. Find the cookie file whose name ends with
5. Find the cookie files whose name ends with
@epaper.ardemgaz.com
@epaper.ardemgaz.com/Daily
@palmerweb.wehco.com
6. Click the file to select it and press Delete. Answer Yes to the question that appears.

In Internet Explorer 3.x:
1. On the View menu, click Options.
2. Click the Advanced tab.
3. In the Temporary Internet Files section, click View Files. (Click the Internet Address heading at the top of the window to bring your cookie files to the top of the list.)
4. Find the cookie file whose name ends with
5. Find the cookie files whose name ends with
@epaper.ardemgaz.com
@epaper.ardemgaz.com/Daily
@palmerweb.wehco.com
6. Click the file to select it and click Delete.

In Internet Explorer 4.x, Macintosh Edition:
1. On the Edit menu, click Preferences.
2. Under Receiving Files, click Cookies.
3. Find the cookie in the Server column named
4. Find the cookie files whose name ends with
@epaper.ardemgaz.com
@epaper.ardemgaz.com/Daily
@palmerweb.wehco.com
5. Click Delete.

In Internet Explorer 3.x, Macintosh Edition:
1. On the Edit menu, click Preferences.
2. Under Receiving Files, click Cookies.
3. Find the cookie in the Server column named
4. Find the cookie files whose name ends with
@epaper.ardemgaz.com
@epaper.ardemgaz.com/Daily
@palmerweb.wehco.com
5. Click Delete.

Why is it saying I am not a subscriber?
When you register with our website as a print subscriber your information must exactly what our records show here in our office.

If your Print Edition is mailed to you there should be a printed label on the newspaper it's self. If you are still unsuccessful please call (501) 623-7711 ext. 212 you will be asked a series of questions about your Account, such as account holder name and/or a contact phone number. Please have this information handy.

If your paper is delivered and are unsure or how to enter your information please call (501) 623-7711 ext. 212 you will be asked a series of questions about your Account, such as account holder name and/or a contact phone number. Please have this information handy.

I can't log in!

Scenario 1:
Make sure your entering the correct e-mail address(username) and password that you entered when you registered, and that your caps lock key on your keyboard is not on.

Scenario 2:
Sometimes people have the Firewall Software installed on their computers without knowing it, you should enable our website http://www.hotsr.com as a trusted site.
If you think you have no need for a firewall, you could disable it by:
1. Right click on the Firewall Software icon. This icon is usually found on the right hand side of the Windows' Taskbar. Firewall icons are usually a logo of the Firewall Software Company, so not all Firewall icons look alike. If you do not know what the icon looks like, just direct the mouse to all the icons you see on the right hand side of the toolbar and read each description until you see the word Firewall.
2. Once you find the Firewall icon, right click it and look for a phrase saying "Disable Firewall." Click on that and the Firewall will be automatically disabled.
3. After disabling the Firewall, you are now able to access the Control Panel Site.

I cant read the type on the login or registration window, it's over lapping.
The first thing you should check when this happens is weather or not your browser is completely maximized across your screen.

If it is maximized and you still can not read the type you may need to up grade your browser. To find out the version of your browser open the browser window and click help at the top then click about.

Then download Internet Explorer